IT Services
Solutions
Services
Cisco
Microsoft
IT Support
Business Solutions
Finance/Accounting
CRM
Integrated Solutions
Services
Training
Library
Document Library
About us
Overview
Our Partners
Contact us
Support
Search
IT Support – Support Levels
Having a smoothly-running and secure system demands proper IT maintenance and administration.

Our Facilities Management outsourcing service delivers the relief you need from your IT admin headaches.

We offer three fixed price service levels, so you can choose the best match for your business:

  • Service level 1- core operational support for your:
    • Infrastructure – servers, routers, network and cabling
    • Software applications
    • Automated 24 hour server monitoring and remote inspection
    • Security checks
    • Access to our other services when needed

  • Service level 2 – core support as level 1 plus
    • All software updates
    • Warranty management with Vendors
    • Some IT administration

  • Service level 3 – as level 2 plus
    • Full IT administration
    • Full IT maintenance
    • For complete peace of mind

We have clear standards of the maximum time it will take us to respond and resolve any issue. To fully understand more about our Facilities Management service, please visit our Facilities Management pages or to discuss the precise details of each support level will support your IT, please contact us.