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IT Support – Facilities Management
Without regular maintenance an IT system can become inefficient or, even worse, fail.

By outsourcing your IT system administration and maintenance, you will have a smoothly-running, secure system that frees you to focus on your main business activities.

Subject to which service level you choose, we will manage:

  • IT administration:
    • Manage user permissions, mailboxes, file structures, folders and groups
    • Software licence management and subscriptions
    • Equipment register, inventory and asset management

  • Day-to-day IT management:
    • Software updates and new installations
    • Operational efficiency health checks
    • Server diagnostic/disk condition/virtualisation efficiency checks
    • Security checks and monitor event logs
    • Router, connections, network and cabling maintenance
    • Back-ups, quality and process checks
    • Disaster recovery tests and test data restore
    • 24 hour system monitoring
    • Hardware repairs and printer maintenance
    • Installation of new hardware and software

  • Warranty management with Vendors

To understand which service level would best suit you, please click to Support levels or Support services. To discuss how we will support your IT, please contact us.